mediarosa

It’s one thing to provide a forum for feedback or comments, that’s great, but what do you do with it? How do you involve the community as a whole?

“UserVoice adds structure to feedback and reduces the overhead of an honest dialog with our users — It creates a market around good ideas so we get more quality than quantity.”

Uservoice provides a number of features toward community development of ideas and feedback. Customers or site visitors vote on comments making the stand outs…well, stand out.

UserVoice – Customer Feedback 2.0

Related articles by Zemanta

• Future of PR: When Agencies Represent Communities – Not Brands (web-strategist.com)

Tags: social